Monday, May 15, 2006

Connecting dots: Power Law, Long Tail, Mimetic desire

Power Laws, Long Tails, and Scarcity

Monday morning conceptual intersections.... Reading a P2P foundation blog on mimetic desire, I began thinking about scarcity. In Rene Girard's view of society, a fundamental rivalry simmers quietly beneath the social order (taboos, rituals, institutions designed to prevent an eruption of violence). According to Girard, our needs are not met simply by directly satisfying the object of our desire. Our desire is mapped to the desires of others: it's mimetic. As a result, satisfaction is a scarcity, and scarcity is not a material, but a psychological fact. If I want X because my friend wants X, only one of us can have X. In the traditional utilitarian view of the world, X is scarce. In Girard's view, it's not that X is scarce, but that desire doubles up. It's that we all want what others want that makes the objects of our desire scarce, and our desires competitive.

Kim Becher, on Rene's mimetic desire: "According to Girard, desire is generally ruled by a triangular mechanism, i.e. it’s not directly linked to an object, but mediated by another subject. That is why desires have a tendency to be insatiable, as they are not satisfied by simply obtaining a desired object."

I then ran into an email recap of Chris Anderson's talk at the Long Now foundation (see below) sent out by Steward Brand. And something hit me. The economic logic of digital media, of consumables in the digital and networked age is not scarcity (nor supply and demand). In fact, if anything defines the paradigm shift at work, it's proliferation, not scarcity.

What drives the power law is mimetic desire. What creates value in the long tail is abundance. The two are part of the same curve, but whereas the peak of the power law might be an expression of a sudden upswing in word of mouth marketing, there is value in the long tail because the network, communication tools, and digital consumables all converge to lower the barrier to consumption. Distribution has become so inexpensive in the download age that we can all have those songs, movies, and software applications we've always wanted. Regardless of whether we want them because somebody else wanted them, or because Netflix told us that somebody else rented them, or because we have our own individual tastes and passions, too.

And something else hit me, too. In an age of abundance, proliferation, and downloading, what's scarce are connections, relations, and relationships. Yes, attention is scarce. But attention is only the first layer. Behind it are the relationships that call on one's attention. Why do I want this thing here, not that one there? When there is so much from which to choose, selection becomes the problem. We're not trying to find what we want (material scarcity), we're trying to find out what we want. I want this because it was recommended (by Netflix or by a friend). I want that because I've heard it's the best one... Data alone, raw information, are only points in space. It takes a line to connect the dots, a curve to produce the power law and its tail. Every curve also has its expression (differential math). Though the points may be taken from data observed, the curve of the law is a social equation. All people are connected, but some are more connected than others.


From Stewart Brand's email writeup:

"The power law is the shape of our age," Anderson asserted, showing the classic ski-jump curve of popularity--- a few things sell in vast quantity, while a great many things sell in small quantity. It's the natural product of variety, inequality, and network effect sifting, which amplifies the inequality.

"Everything is measurable now," said Anderson, comparing charts of sales over time of a hit music album with a niche album. The hit declined steeply, the niche album kept its legs. The "long tail" of innumerable tiny-sellers is populated by old hits as well as new and old niche items. That's the time dimension. For the first time in history, archives have a business model. Old stuff is more profitable because the acquisition cost is lower and customer satisfaction is higher. Infinite-inventory Netflix occupies the sweet spot for movie distribution, while Blockbuster is saddled with the tyranny of the new.

Anderson explained that we are leaving an age where distribution was ruled by channel scarcity--- 3 TV networks, only so many movie theater screens, limited shelf space for books. "Those scarcity effects make a bottleneck that distorts the market and distorts our culture. Infinite shelf space changes everything." Books are freed up by print-on-demand (already a large and profitable service at Amazon), movies freed by cheap DVDs, old broadcast TV by classics collections, new videos by Google Videos and You Tube online. Even the newest game machines are now designed to be able to emulate their earlier incarnations, so you can play the original "Super Mario Bros." if so inclined--- and many are.

"I'm an editor of a Conde-Nast magazine [Wired] AND I'm a blogger," said Anderson. In other words, he works both in the fading world of "pre-filters" and the emerging world of "post-filters." Pre-filtering is ruled by editors, A&R guys ("artist and repetoire," the talent-finders in the music biz), studio execs, and capital-B Buyers. Post-filtering is driven by readers, recommenders, word of mouth, and buyers.

Will Hearst joined Anderson on the stage and noted that social networking software has automated word of mouth, and that's what has "unchoked the long tail of sheer obscure quantity in the vast backlog of old movies, for example." Anderson agreed, "The marketing power of customer recommendations is the main driver for Netflix, and it is zero-cost marketing."

....


--Stewart Brand


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Monday, May 08, 2006

Clay Shirky, Christopher Alexander, Harold Garfinkel, Pattern Languages

I'd like to know more, a lot more, about Clay Shirky's project on pattern languages Pattern Language. Clay's got a really good head for this kind of thing.

Here's a summary of a single pattern (see the wiki):

According to Alexander, a single pattern should be described in three parts:
"context" - under what conditions will this solution address this problem?
"system of forces" - in many ways it is natural to think of this as the "problem" or "goal"
"solution" - a configuration that brings the forces into balance or solves the problems presented

Compare this with Harold Garfinkel's ethnomethodology, which also looks at capturing and articulating the social activities. Garfinkel has some fascinating passages on instructions and instructing action. For Garfinkel the problem is still one of communication, context, reference, language, speech, and so on. Christopher Alexander is somewhere else entirely, though I'd like to understand it better I wonder whether incipient patterns, non-communicative patterns (that is, languages as Alexander means them, not as linguists mean them), are an appropriate reference point for social software?

Harold Garfinkel:
"Ethnomethodology's fundamental phenomenon and its standing technical preoccupation in its studies is to find, collect, specify, and make instructably observable the local endogenous production and natural accountability of immortal familiar society's most ordinary organizational things in the world, and to provide for them both and simultaneously, as objects, and procedurally, as alternate methods. The identity of objects and methods is key. These methods are incarnate in familiar society. Therein they are uniquely adequate to the phenomena whose production they describe substantively, in material details. The competence of their production staffs consists in the unique adequacy of methods. The competence of their productions staffs is, it exists as, it is identical with, the unique adequacy of methods.


EM addresses these provisions as empirically adequate descriptions. It carries them out by eschewing methods of formal analysis. This is done without loss or sacrifice of issues of structure, and without bowdlerizing or ignoring issues of structure or changing the subject. Without sacrificing issues of structure or changing the subject? That means without sacrificing the ubiquitousness in everyday life of the recognizable and accountable, observable recurrencies of practical actions and practical reasoning in coherent ordered uniquely adequate details of generality, of comparability, of classification, of typicality, of uniformity, of standardization. These are recurrencies in productions of immortal, ordinary things—traffic jams, service lines, summoning phones, blackboard notes, jazz piano in cocktail lounge, talking chemistry in lecture format, police protection of an ambulance run, good work in Tibetan Buddhist debates— phenomena that exhibit along with their other endogenously accountable details, endogenously accountable populations that staff their production. What in the world do these things consist of? Where in the world are they found? How in the world are they found? What in the world of commonplace, endogenous haecceities of daily life does immortal, ordinary society consist of as the origin and setting of every topic of order, of logic, of meaning, of method, reason, rationality, science, truth… respecified and rescpecifiable as the most ordinary concerted lived organizationally enacted phenomena in the world?" Ethnomethodology's Program, 124.

Of related interest is Anthony Giddens' structuration theory:
"The 'problem of order' in the theory of structuration is the problem of how it comes about that social systems 'bind' time and space, incorporating and integrating presence and absence. This in turn is closely bound up with the problematic of time-space distanciation: the 'stretching' of social systems across time-space. Structural principles can thus be understood as the principles of organization which allow recognizably consistent forms of time-space distanciation on the basis of definite mechanisms of societal integration." Anthony Giddens, Constitution of Society, 181

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The Video in the Age of its Social Reproduction: The Message is the Medium

Short-form video. From 2" to 2 feet to 10 feet. Social Media. Social Networks. Clips. Streaming. Playback Control. User-generated content. Advertising.

Marketing is going social. Networks are going commercial. Where communication happens, there will always be capital, and where there is capital, there will be content. This is the way our culture goes. What the MySpace generation has shown, by escaping to converse where it's still free, frightens big media. Messaging is only as believable as its medium. In the post-television age, the message is the medium.


  1. Television networks think in terms of push. The TV network is not our network.

  2. The video revolution will not be televised.

  3. Infinite broadcasting, clear channels available on all devices, in all formats, and in all places does not good content guarantee. To quote Pink Floyd, "13 channels of sh*t on the TV to choose from."

  4. In the post-television age it is the "tele" that's the vision in television.

  5. To understand the post-television age think "post": blogged, linked, and commented.

  6. Playshifting will shift players, as timeshifting shifts schedules; to quote Mark Burnett: "The new primetime is 9 - 5.

  7. Mobility makes watching tv social: watch yourself being seen watching (yourself being seen).

  8. The web was not a medium of eyeballs, web 2.0 is not a measurement of screen dimensions.

  9. Network television and television networks are not our friends' networks.

  10. No advertising can speak with the authenticity of speech; to the advertiser, "capital letters" mean monetizing correspondence.

Thursday, May 04, 2006

Content and its discontents

I'm not content with the contents of the content here, and that' not said just for the sake of discontent. But to be honest, I'm having trouble with video
content. Writing, we all get. Audio, well it accrues sentimentality, and personal memory and recollection over time.

Aside: Music is personal, and isn't that one of the reasons that playback control is so important? Streaming music is background music, music for airports, or films, or workspaces. Music you play, and songs you skip forward to--that's music you know. If you know what you want to hear, you know what you want to hear again.

Video, I like to show. So for a few days after finding something funny I might show it to friends, email or link them to the clip for shits and giggles. And this is weird, but I don't have as much interest watching something over and over unless there's somebody else here with me. With my favorite music, it's the opposite. I don't really want to be interrupted or distracted if I'm listening to my favorite track.

Video may be a more viral phenomenon, may be more communicable than audio as an attachment, object, or token of trade. But over time, I have to wonder, will the clip fade away, as did the home video craze that began with the hand-held video camcorder? When's the last time you shot a video at Thanksgiving dinner?

Is it possible we're excited by new means of distribution, and that our fundamental relationship to the content is the same as it ever was? Do we want more video, in more ways, in more places, at more times?

Tuesday, May 02, 2006

OnHollywood, Live, Opening Night

I'm at the Roosevelt, Hollywood, LA, blogging for the OnHollywood conference, and supporting, to the extent that I can, the GoingOn.com team for which I've been working as UI and interaction designer for the past months...

Val gets a shoutout. Two shoutouts! Back-row blogging means a field of view dotted with celphone screens and punctuated by conversations by the back row bloggers about what the phones are.
Tony, speaking about his daughter's use of the net and social software, gets into the substance. And the guy next to me is using a fold-out keyboard and a phone encased in material that I assume can bounce and skip to tap out his real-time commentary.
Is there such a thing as listening to the speaker, seeing the speaker not on the screen but live onstage, and catching getting to know your peers without first glancing at their name tags.
HIrschberg take the stage. And after preliminaries, and before a comedic reference to good ol' Dick, Richard Nixon, that is, previews a trailer (and how does one preview a trailer?).... Coming soon: The day of the long tail. Hilarious. He continues with his presentation. He shows a fresh chart from Technorati that captures a doubling of the blogosphere every 5 months. 50,000 blog posts per hour. 28#% are in English. Half the posts tagged are in Asian languages (who's got these numbers? too much to blog).
Yes! He shows us a clip of the shoeshine man! This guy is on top of it.
Now to the substance they paid him to keynote. Technorati on the day of the London bombings (which happened, as it happens, on my birthday: 7/7).
Weird.
...
It's possible that I'm not getting all of this.
...
Sifry, are you out there? Peter just covered the German "Du bist Deutschland" campaign and you won't believe what he just featured.... Liz, you ought to be here.
Bloggers in the bathroom indeed.
...
But he's right. Messaging loses its control when the blogosphere is invited in. "I'm hearing voices in my brand." That might be how they hear it. User-generated content though, is not just consumption of the production chain; but participation in an ongoing value chain: what Hirschberg calls "the gian brain."
So whether you type that as the Life of Brian or the LIfe of Brain, a movement either follows its leader or leads its followers.
Tag You're It, and the technorati lead the charge in defining what's goingOn.
(Jason Lewis: Peter just demo'd a dynamic text representation of technorati tags that should have and could have been done with your text organ!)
Uh-oh, Peter is taking on the president now. That might rival Colbert's performance at the annual press dinner this past weekend.
Peter and Val are bringing the house done now. They took the elevator pitches of the OnHollywood sponsors and had a couch-load of girls ages ranging in the neighborhood of 11 to read the pitches from cards to each other, and vote... Seems the girls sent these startups back to the drawing board. Series A-, or i that series C?

Monday, May 01, 2006

What's GoingOn? We're GoingOn! You're GoingOn!

OnHollywood starts tomorrow. I'll be blogging the conference and supporting a soft introduction of GoingOn.com, for which we did UI and interaction design work. It's a community of bloggers and blogs that allows users, be they commercial or just individuals, to route posts beyond their own blogs to their networks. The good people at Tekriti have helped bake a bunch of web services and third-party tools into the platform, and we'll grow it further over time. Social software meets blogging meets networking meets publishing... After that, on to Joshua tree for some art, and a bit relaxation.